Frequently Asked Questions

A. Yes, we ship to almost everywhere around the world. Our customers come from all over the world.

A. Standard delivery: 5-7 business days.
Express delivery: 2-3 business days.
Production lead time: 3 days for units under 100, 7 days for units over 100.

A. We offer standard delivery and Express delivery options. Delivery costs will depend on the product selected and recipient location. You can view our standard delivery costs provided for your reference.

A. An email notification will be sent to your email address with a tracking reference number and hyperlink once your item has been shipped (in rare instances where tracking is not available, an email with shipment date will be sent to you accordingly). Alternatively, you can track your order by clicking the Order Status located on our homepage on the upper right if you have set up an account with us.

A. Your shipment notification will provide a link allowing you to track your item on the postal service site. You may also track your order online on our site by clicking on "Order Status" found at the upper right of any page. It will provide you with information on the status of your order.

A. Yes, please leave the "Shipping address same as billing address" unchecked, and enter recipient address accordingly.

A. Unfortunately, we are unable to deliver to PO boxes, APO & FPO addresses.

A. Yes we do. For large bulk order shipments, we also offer shipping by sea as a cost-efficient option. Contact us for details.

It depends on where you are shipping to. Please check our shipping page tax and duty section for details.